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P&J Debt Collection Services shall keep all information secure and confidential according to their Data Protection Policy and shall not disclose the information to any third party save for:

A) P&J Debt Collection Services own legal representatives Foulds Solicitors Ltd who may be called upon to assist with recovery and/or provide legal advice.

B) The use of, from time to time, our tracing agents who will be provided with information on a ‘need to know’ basis only. Such third party agents are obligated, under separate agreements with P&J Consumer Debt Services, to keep all information confidential and not disclose that information to any third party organisation or persons.

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Personal data is collected in accordance with our Privacy Policy.

Call or Fax us

General Enquiries 01442 231400
Marketing Department 01442 848500
Debtor Status Enquiries 01442 848516
Form Completion Help Desk 01442 848517
Invoice Queries 01442 848506
Quality 01442 848510
Foulds Solicitors 01442 848508
Fax 01442 230064

Our address

P&J Consumer Debt Services
10a Sovereign Park,
Cleveland Way,
Hemel Hempstead,
HP2 7DA,
UK

Complaints Procedure

If you wish to make a complaint against P&J Consumer Debt Services regarding our services, conduct or staff there are a number of different ways you can contact us. Choose from the following:-

  1. Contact our customer services team by telephone on 01442 231400.
  2. Email us at free@pjcds.co.uk
  3. Write to us at:-

P&J Consumer Debt Services
10a Sovereign Park
Cleveland Way
Hemel Hempstead
Herts
HP2 7DA

If you are contacting us in writing or via email please remember to let us know your name, your contact details, some details about your complaint & how we can help to put things right.

If you wish to receive a copy of our internal complaints procedure please contact Janice McGarvey on (01442) 231400.

"We are extremely impressed by the speed of recovery, and thank you for your kind assistance."

– Loans Office, High Street Bank

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