Frequently Asked Questions

What is the minimum debt P&J will accept?

We accept debts of any value - several of our clients send us in small debts for cancellation fees for £10 upwards.

How far can I go back with my unpaid accounts?

Debts become "Statute Barred" in the UK after 6 years. Anytime up to that you can legally pursue a claim through the courts if necessary

How can I add P&J's charges to my debts?

You can add charges to your debts providing you have informed the debtor at the outset in your terms and conditions of your contract. To use our handy “Terms & Conditions of Payment” template  CLICK HERE. For an easy ready reckoner table to add P&J’s charges CLICK HERE

How long will I have to wait to get my money?

All clients are invoiced monthly and all cleared payments received in the preceding month will be sent to you at that stage. All client monies are held in a non interest bearing dedicated client account so we do not profit from “holding” on to your funds.

How can I find out what is happening with my accounts?

You can call our dedicated Customer Service team on 01442 231400 or send us an email. Our friendly advisors will be happy to give you updates and answer any queries you may have. You can also opt for a monthly status report. If you would like this option just give us a call and we can set it up for you.

Contact Information

P&J Consumer Debt Services
Maylands Business Centre,
Redbourn Road,
Hemel Hempstead HP2 7ES

Telephone: 01442 848500

Important Information

Privacy Policy
Data Protection / GDPR Policy
Website Terms & Conditions

P&J are regulated and authorised by the Financial Conduct Authority for Accounts under the Consumer Credit Act 1974

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VAT registered No. 349 1988 07
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